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IBM System z Technical Support : 000-426 Exam
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Product 000-426 Description Introduction
[questions and answers Q&as with Expert Explanations]

Exam Number:000-426
Exam Name:IBM Certification – IBM System z Technical Support
Market Price:$78
Member Price:$99.99
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QUESTION 16
Which of the following is the place a Business Partner can go initially to solve IBM System z
related problems or issues?

A. PartnerLine
B. IBM Design Center for On Demand Business
C. IBM Systems Center
D. IBM Benchmark Center

Answer: A

QUESTION 17
Which of the following services offers scheduled telephone support for complex questions on
System z9 servers?

A. Alert
B. Techline
C. Consultline
D. Supportline

Answer: C

QUESTION 18
A z9 distribution customer is upgrading to a new model within 30 days. The remodeling of the
computer room has fallen behind schedule, the room will not be available until two weeks after
the scheduled ship date for the equipment. The SAR has been completed and all other changes
will be in place by the scheduled ship date. Which of the following actions is appropriate under
these circumstances?

A. Cancel the order and reorder for two weeks later to match the computer room schedule.
B. Require the customer to accept and install the equipment before the room is ready
C. Delay shipping the system to meet the customers needs.
D. Have the field engineers code the equipment as installed to meet the original schedule

Answer: C
# pass4sure ibm 000- 426 Questions and Answers : 51 Q&As
Latest updated: October 1st , 2008
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